Details on how to issue or track a complaint.
About us
Information & standards
At the MRC, we work hard to ensure that you have a positive experience when you contact us and to resolve your queries promptly and courteously. This section contains information about our standards of service.
Freedom of information
How to request information and how we commit to effective communication in our handling of requests.
Information security
Details on our senior information security team.
Data protection
Details of how the MRC complies with the requirements of the Data Protection Act (1998).
T&Cs of website use
Information on access to and use of this site subject to the acceptance of terms and conditions.
Document marking policy
An introduction to the governmental classification system we use to protect sensitive information.
Privacy & cookies
Details of how the MRC uses and anonymises cookies, so that we can analyse the data on our site.
Equality & diversity
Details on how the MRC works to promote diversity, including racial, gender or sexual equality.
MRC brand guidelines
Instructions to access and use MRC branding, style guides, print & web image, logo positoning and more.
Web accessibility
How we try to make our website as accessible as possible and how to view previous website versions.
Cymraeg
Ar gyfer ein cyfeillion Cymraeg.
Modern Slavery Act 2015
The requirement to publish a slavery and human trafficking statement is legislated in the UK Modern Slavery Act 2015.